About Us

KPJ Healthcare Berhad’s (KPJ) business is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services through our wide range of specialised healthcare solutions throughout our regional footprint across five countries, namely Malaysia, Indonesia, Thailand, Bangladesh and Australia.

Quality Activities

KPJ Johor has played a big role to ensure excellence quality services are rendered to patients at all time. Measures are taken on a constant basic to achieve this status. KPJ Johor has also developed a number of quality activities and committee which comprises of medical professional as well as other categories of staffs.

The list is as follows:

  1. Hospital Accreditation
  2. (Malaysian Society for Quality in Health (MSQH) &
  3. Joint Commission International (JCI))
  4. Integrated Management System (IMS) Certification
  5. ICC (Innovative Creative Circle)
  6. Suggestion Scheme
  7. Awareness Programme
  8. Quality Campaigns
  9. Standard People Practice
  10. 5S (Environmental Quality) Certification
  11. Hazard Analysis Critical Control Point (HACCP) Certified
  12. Baby Friendly Hospital (BFH) Certified
  13. HALAL certification by JAKIM

Clinical Committee

  1. Clinical Governance Committee (Medical Audit, Ethics and Peer review)
  2. Credentialing Committee
  3. Health Information Management (Medical Records) Committee
  4. Hospital Infection and Antibiotic Control Committee
  5. Surgical & Medical Intervention Committee
  6. Mortality & Morbidity Review Committee
  7. Pharmacy & Therapeutic Committee
  8. Risk, Safety & Quality Committee


ACCREDITATIONS


Malaysia Society for Quality in Health (MSQH) accreditation

2005-2008
2009-2012

2012-2014

2015-2019

2019-2023

1st cycle
2nd cycle

3rd cycle

4th cycle

5th cycle

Joint Commission International (JCI)

2014-2017
2017-2020

(1st Cycle) JCI
(2nd Cycle) JCI


CERTIFICATIONS

HALAL Certification Since 2005 JAKIM
HACCP Since 2013 SIRIM QAS International (M) Snd Bhd
Baby Friendly Hospital Initiatives Since 2012 World Health Organization / Ministry of Health
5S Certification Since 2013 Malaysian Productivity Corporation


INTEGRATED MANAGEMENT SYSTEM (IMS)

ISO 9001:2015
Since 1997 SIRIM QAS International (M) Sdn Bhd
ISO 14001:2015
OHASA 18001:2007
Since 2011


AWARDS

Enterprise 50 National 6th 2004 & 2005
National Excellent OSH Award 2004
National


Winner 2004
Occupational Safety and Health Excellence Award National Winner / Silver Award 2007
National Award for Management Accounting (NAfMA) National Certificate of Merit 2007
ASEAN Business Award (CSR Category) ASEAN
Finalist 2007
Asian Hospital Management Award ASIA Runner-up 2007

Industry Excellence Award (Export Excellence Award)

National Certificate of Merit 2007
Health Industry Recognition Award Ministry of Health - 2009 & 2010

The 10th Asia Pacific International Entrepreneur Excellence Award 2011 - Category: Excellence Service Quality

Asia Winner 2011
International Standard Quality Award –

Category: Quality Beauty & Healthcare Company
National Winner 2011
1 Malaysia Enterprise Award

Category: 1 Malaysia Lifecare
National Winner 2012
HR AWARDS 2012 National Bronze 2012
Anugerah Kecemerlangan Industri 2016 National Finalist 2016
Hospital Management Asia 2017 Asia Excellent Award 2017

Global Brand Magazine Award

International Emerging Healthcare 2018
International Medical Travel Journal (IMTJ) Award

Category: Best Marketing Initiative
International Finalist 2019


ICC COMPETITION

Memastikan makanan pesakit bebas dari sebarang bahaya biologi. TOBACILLUS ACIDOPHILUS
KPJ Healthcare

Johor Corporation
Regional (MPC Level)
National (MPC Level)
International (Korean Standards Association)
Champion & Gold Award
Gold Award

Gold Award

2nd Place

Services Sector
Bronze Award
2013

2013

2014

2014

2015
Mengatasi masalah ketiadaan pelekat Infectious Disease pada borang dan sample pesakit. LAB
KPJ Healthcare
National
(MPC Level)
Gold Award (1st Place)
3 Star Gold Award
2013
2013

To reduce rate of intravenous mild filtration and extravasation

VENOUS AMOUS
KPJ Healthcare
Hari Mekar (JCorp)
National
(MPC Level)
Gold Award
Gold Award

3 Star Gold Award
2014
2015

2015
Meningkatkan kecekapan proses discharge pesakit di General Wad. WARUSA KAGEN
KPJ Healthcare
Hari Mekar (JCorp)
National
(MPC Level)
Gold Award
Champion

3 Star Gold Award
2014
2015

2015
Patients with fractured femur will experience shorten hospitalization and better quality of life

OSTEOBLASTS TEAM

KPJ Healthcare
National
(MPC Level)
Hari Mekar (JCorp)
Hospital Management Asia
Champion
3 Star Gold Award
Gold Award

Excellent Award
2016
2016

2017

2017

Stop pressure injury for bed ridden patient VENOUS AMOUS
National
(MPC Level)
3 Star Gold Award 2016
Stroke patient had difficulties to ambulate due to one side body weakness OSTEOBLASTS TEAM
KPJ Healthcare

National
(MPC Level)
International QCC
Best Project - Clinical
2nd Place - Services Sector
Gold Award
2017

2017

2018


SUGGESSTION SCHEME

Memudahkan pencarian nombor telefon dengan menggunakan KIPS INETSOFT KPJ Healthcare (Southern Region) 1st Place 2013


QUALITY ENVIRONMENT /5S

Enhancing the efficiency of preparing and dispensing medications to outpatients. MIP 1.0
KPJ Healthcare
Hari Mekar (JCorp)
National
(MPC Level)

International

(Thailand Standards Association)
Champion
Champion

Champion

Gold Award
2014
2015

2015

2016
Enhancing the efficiency and accuracy of information and surgical reservations procedure. INETSOFT
KPJ Healthcare

National

(MPC Level)
Hari Mekar (JCorp)
Champion
4th Place & Gold Award
Champion
2016
2016

2017

Delay in Take Away (TTA) Medication process at Inpatient Pharmacy

ACETAWINOPHEN
National (MPC Level)
Hari Mekar (JCorp)
Top 10
Champion
2019
2019


CREANOVA LEAN

Enhancing the efficiency of preparing and dispensing medications to

outpatients.

MIP 1.0
National (MPC Level)


Anugerah Terbaik

2015
Meningkatkan kecekapan proses discharge pesakit di General Wad WARUSA KAGEN

National (MPC Level)

Top 3 2016

Enhancing the efficiency and accuracy of information and surgical reservations procedure.

INETSOFT
National (MPC Level)

Top 3 2017